FAQs

How long is production time?

Click here to see our production & delivery schedule.

How do I contact paragon?

You can email us at info@paragonpieces.com.

How do I checkout with my credit card?

We use PayMongo and PayPal as our platform so you will have to select this option. You will be able to put your credit card details later on.

What are your modes of payment?

We accept GCash and Credit/Debit Card payments.

How do I order from paragon?
  1. Go to your cart, select the option Checkout.
  2. You will be lead to a Customer information page.
  3. In the first step, you would need to fill up your important information (e.g. shipping address & name).
  4. In the second step, you will need to choose your shipping method.
  5. In the third step, it will lead you to the payment page. Select your payment method. 
  6. Complete your order.
How do I clean my phone case?

Clean your case gently with soap and water. Make sure your case does not get in contact with strong liquids such as alcohol, nail polish remover, varnish, etc, as the design could possibly fade.

What are your phone cases made of?

Our cases are made of thermoplastic polyurethane and elastomer. 

How do I clean my paragon jewelry?

Clean your jewelry by rubbing it with a cotton ball or a very soft cloth to remove any excess dust and dirt.

How do I take care of my paragon jewelry?

Refrain from exposing your jewelry to extreme temperatures and harsh substances like perfumes, lotions, and alcohol. When not in use, store your pieces in a Paragon pouch.

How do I become part of the paragon artist community?

Click here to see how you can join our creative family.

Does paragon have any physical stores?

Paragon does not have any stockists or physical stores. Paragon products can only be bought exclusively from our website.

My question is not in this page.

If you have any other questions that are not stated here, feel free to reach out to us on info@paragonpieces.com